Navigating Difficult Conversations with Confidence & Compassion

Description

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Difficult conversations are just that – difficult.

They are also challenging, taxing, unnerving, and anxiety inducing! But what if you could morph those awkward conversations into “uncertainty” rather than “struggle”? What if you could reroute people’s hesitancy to give feedback and overcome their stumbling blocks? Whether you're coaching a team member, addressing performance concerns, or delivering constructive feedback, this presentation will be invaluable.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify and overcome barriers to feedback
• Effectively navigate three common feedback reactions
• Use three structured feedback models to ensure clarity, fairness, and impact
• Open and close conversations using practical scripts that foster trust and understanding
• Approach conversations with confidence and compassion