When Beliefs Collide: Interacting with People with Different Belief Systems
Thursday, September 11, 2025 (3:00 PM - 4:30 PM) (EDT)
Description
The persistent proliferation of polarizing topics these days can make it difficult to provide calm and consistent quality care. Can you suspend judgment if a tough topic comes up? Can you maintain professional boundaries? Will you spend the same amount of time with clients with whom you agree or disagree? Learn strategies, methods, and conversation tips to help with challenging situations.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
•Describe four situations where it might be challenging for care team members to suspend judgment in order to provide optimal care
•Understand how and why conversations surrounding topics such as religion or politics can interfere with quality patient/family care
•Detail two situations where skillfully participating in and/or acknowledging certain topics, while observing professional boundaries, can actually assist in providing quality care
•Explain three key concepts that assist in framing a “professional” conversation surrounding potentially challenging topics
•Apply two methods/approaches to common situations with colleagues, patients, families, and others that can assist in maintaining professionalism and boundaries